Jockey-ing Calls: Pre-Test

Who typically takes the lead on Jockey-ing the Schedule?

Who is the only person who should NOT jockey the schedule?

What should a team member do with an appointment slot of a patient who rescheduled or cancelled an appointment?

What is Jockey-ing the Schedule? (All that apply)

What is the objective of Jockey-ing the Schedule? (All that apply)

Which data points can Jockey-ing the Schedule help improve? (All that apply)

A Jockey-ing Call is which of the following? (All that apply)

When Jockey-ing the Schedule what is the team looking to do? (All that apply)

When actively Jockey-ing the Schedule, one must remember to:

Jockey-ing the Schedule as a lone tactic is very effective at decreasing No-Show rate.